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Adrienne Schaefer, (visiting professor).

Adrienne Schäfer graduated in Economics and Social Sciences and holds a PhD from the University of Augsburg, Germany. After finishing her studies, she worked in several positions for Daimler (car manufacturer) in Germany, the US and was later responsible for after-sales marketing of DaimlerChrysler in Switzerland. In 2004 she joined the Lucerne University of Applied Sciences and Arts – School of Business. Adrienne Schäfer is head of the Competence Center for Services Management. She is a lecturer in marketing, services marketing, strategic management and innovation management on the bachelor and master level and in different postgraduate programs. Service innovation and Service Design are her fields of research activity.

 

 

 

 

 

Dr. Adrienne Schäfer

Lucerne University of Applied Sciences and Arts – School of Business

Zentralstrasse 9, CH-6001 Luzern

Tel: +41 (0)41 228 99 65

Mail: adrienne.schaefer@hslu.ch

www.hslu.ch